For Box Office / Ticket buying polices terms and conditions, please see
here.
ADMISSION
The Forum reserves the right to refuse admission, and to request any customer / ticket holder to leave the building at any time. An instance where we might ask a customer to leave is if a ticket holder appears to be under the influence of alcohol / narcotics and/or is acting aggressively, carrying offensive weapons or illegal substances. The Forum reserves the right to refuse re-admission to any person not in possession of a ticket or the retained portion of the ticket required for re-admission.
Tickets purchased for an event at The Forum are for your personal use only. Action may be taken if a person purchasing tickets is suspected of reselling these tickets for profit, or at an inflated price. Tickets are non-transferable, and must not be resold. Tickets bought from entities that are not affiliated with the Show and/or Venue are likely to be resold tickets. In this case, entry cannot be guaranteed and The Forum reserve the right to refuse entry as the tickets are not from an authorised allocation. If you have any doubt about the validity of tickets you are intending to purchase, please contact the Venue to ensure you only purchase valid tickets. Contact information can be found under the 'Venue' section of our website.
Latecomers may be admitted at a suitable point in the performance at the discretion of the Front of House Manager.
AGE POLICY
The Forum is predominantly an evening entertainment venue for adults where alcohol is served and music can be loud.
General Venue Age Policy
Ages 14+, under 16s to be accompanied by ticket buying 16+.
Unless otherwise stated on an individual event basis (e.g. a children’s show, comedy night etc. this will be stated on a show by show basis)
The Forum is predominantly an evening entertainment venue for adults where alcohol is served, and music can be loud.
The Forum or its staff can never act as Loco Parentis under any circumstances.
Babes in Arms Policy
Babes in Arms are classed as: babies you can comfortably hold for the duration of a show in your arms.
If the event is suitable for a baby, a babe in arms does not require a seat.
If your child is not a babe in your arms, they will require a seat and therefore a ticket, unless otherwise stated on an individual event basis
The Venue reserve the right to change this policy.
The Venue reserve the right to refuse entry.
Customers in The Forum must not obstruct any stairway or gangway and must not affect the enjoyment of the audience and/or the running of the venue / event / performance and/or cause a risk to the safety of the audience or officials of The Forum. Your safety is our top priority, if you choose a seat in the Circle, you must remain seated throughout the concert / performance / event. All persons must follow the instructions of any members of The Forum staff whilst in the building. Any persons in breach of this clause may be removed from the premises
.
GROUPON VOUCHERS
In the event that a Groupon Voucher has been purchased for a specific Event, the Voucher must be brought to the Box Office of the Venue on the day of the show and then a Ticket can be redeemed by the Voucher holder. For Box Office opening times, see the show information for the Event you are attending (found on the 'What's On?' page, by clicking the image for the Event) as opening times may vary.
CLOAKROON / LUGGAGE / PROHIBITED ITEMS
Bag Checks
The venue may check bags to ensure the safety of everyone.
Large bags not permitted
Large luggage items, such as suitcases, rucksacks, and large holdalls, are not allowed.
The Forum does not have a designated Buggy Park, please only bring a buggy if it is essential.
Cloakroom
There is a staffed cloakroom situated in our entrance for a small fee.
Large coats, large/golfing umbrellas and other items not permitted in the auditorium must be checked in.
Food and beverages
We respectfully request that no food or beverages are brought to the venue, except for medical reasons. Soft drinks, alcohol and confectionary are available for purchase in the venue.
You are permitted to bring in one sealed plastic water bottle, not exceeding 500ml.
Other prohibited items
Knives, fireworks, smoke or gas canisters, megaphones, air-horns, whistles, banners, flags, sound systems, flares, weapons, dangerous and hazardous items, illegal drugs, laser devices, glass vessels, poles, and selfie sticks are not permitted. Professional cameras or recording equipment without prior authorisation are not permitted.
Should you have a query about a particular item, please allow 7 working days for us to consider your request, please email hello@bathforum.co.uk
Persons attending the venue are responsible for their own valuables. Bath Forum Ltd. will not be liable for any loss or damage to personal property brought to the venue.
Cooperation: Patrons are required to cooperate with security personnel during the bag search process. Refusal to comply may result in denial of entry.
Privacy: While we prioritise safety, we respect your privacy. Security personnel will only inspect the contents of your bag for prohibited items and will not intentionally examine personal items unrelated to event safety.
Re-entry: a previously inspected bag may be subject to additional checks. Be prepared to cooperate for the safety of all attendees.
Bath Forum Ltd reserves the right to refuse entry to any person, hold in our cloakroom any item, or confiscate within the bounds of the law any item that violates this policy or poses a potential risk to the safety and enjoyment of the event.
We reserve the right to use our discretion at all times and amend these policies without notice.
Thank you for your cooperation, we look forward to providing a safe and enjoyable experience for all patrons and visitors to The Forum Buildings.
