The Forum Venue Policies
Age Policy
General Venue Age Policy
Age guidance: 14+. Under 16s to be accompanied by ticket buying 16+.
Unless otherwise stated on an individual event basis (e.g. a children’s show, comedy night etc. this will be stated on the event page).
The Forum operates a Challenge 25 policy for the purchase of alcohol from their bars.
The Forum is predominantly an evening entertainment venue for adults where alcohol is served, and music can be loud. We encourage parents/guardians to use their knowledge of the child to determine whether the event and/or environment is suitable. We strongly recommend ear protection/defenders for guests of all ages, but especially younger attendees.
If you have any questions, please call the venue on 01225 443 114.
Babes in Arms
Babes in Arms are classed as: babies you can comfortably hold for the duration of a show in your arms.
If the event is suitable for a baby, a babe in arms does not require a seat. If your child is not a babe in your arms, they will require a seat and therefore a ticket, unless otherwise stated on an individual event basis.
The Forum or its staff can never act as Loco Parentis under any circumstances.
Cloakroom/Luggage/Prohibited Items
As a city centre venue, situated alongside Bath markets it's hard to give a definitive list - please use your common sense and refer to the below policies:
Bag Checks
The venue may check bags to ensure the safety of everyone.
Large Bags
Large luggage items, such as suitcases, rucksacks, and large holdalls, are not allowed. The Forum does not have a designated Buggy Park, please only bring a buggy if it is essential.
Cloakroom
There is a staffed cloakroom situated at our entrance for a small fee. Large coats, large/golfing umbrellas and other items not permitted in the auditorium must be checked in.
Food & Beverages
We respectfully request that no food or beverages be brought to the venue except for medical reasons. Soft drinks, alcohol, and confectionary are available for purchase at the venue. You are permitted to bring in one sealed plastic water bottle not exceeding 500ml.
Other Prohibited Items
Knives, fireworks, smoke or gas canisters, megaphones, air horns, whistles, banners, flags, sound systems, flares, weapons, dangerous and hazardous items, illegal drugs, laser devices, glass vessels, poles, and selfie sticks are not permitted. Professional cameras or recording equipment without prior authorisation are not permitted.
Should you have a query about a particular item, please allow 7 working days for us to consider your request, please email hello@bathforum.co.uk.
Persons attending the venue are responsible for their own valuables. Bath Forum Ltd. will not be liable for any loss or damage to personal property brought to the venue.
Cooperation: Patrons are required to cooperate with security personnel during the bag search process. Refusal to comply may result in denial of entry.
Privacy: While we prioritise safety, we respect your privacy. Security personnel will only inspect the contents of your bag for prohibited items and will not intentionally examine personal items unrelated to event safety.
Re-entry: A previously inspected bag may be subject to additional checks. Be prepared to cooperate for the safety of all attendees.
Bath Forum Ltd reserves the right to refuse entry to any person, hold in our cloakroom any item, or confiscate within the bounds of the law any item that violates this policy or poses a potential risk to the safety and enjoyment of the event. We reserve the right to use our discretion at all times and amend these policies without notice.
Thank you for your cooperation, we look forward to providing a safe and enjoyable experience for all patrons and visitors to The Forum Buildings.
Admission
The Forum reserves the right to refuse admission, and to request any customer/ticket holder to leave the building at any time. An instance where we might ask a customer to leave is if a ticket holder appears to be under the influence of alcohol/narcotics and/or is acting aggressively, carrying offensive weapons or illegal substances. The Forum reserves the right to refuse re-admission to any person not in possession of a ticket or the retained portion of the ticket required for re-admission.
Tickets purchased for an event at The Forum are for your personal use only. Action may be taken if a person purchasing tickets is suspected of reselling these tickets for profit, or at an inflated price. Tickets are non-transferable, and must not be resold. Tickets bought from entities that are not affiliated with the show and/or venue are likely to be resold tickets. In this case, entry cannot be guaranteed and The Forum reserves the right to refuse entry as the tickets are not from an authorised allocation. If you have any doubt about the validity of tickets you are intending to purchase, please contact the venue to ensure you only purchase valid tickets.
Latecomers may be admitted at a suitable point in the performance at the discretion of the Front of House Manager.
Etiquette/Audience Behaviour
Audience members may be encouraged to stand up and dance, please be aware when booking.
We have observed a decline in audience behaviour standards across venues, including ours, since the Covid-19 pandemic.
To ensure a safe and enjoyable experience for everyone, we ask all attendees to take responsibility for their language, actions, and, where applicable, the supervision of children.
Abuse, discrimination, or violence toward staff, contractors, or other patrons will not be tolerated under any circumstances. Management reserves the right to deny entry and re-entry, remove individuals from the premises, and ban future attendance if necessary.
Thank you for your cooperation in maintaining a respectful and welcoming environment.
The Venue reserve the right to change these policies.
The Venue reserve the right to refuse entry.