FAQs
Booking
How do I book tickets for an event at The Bath Forum?
You can book tickets for our events through our official ticketing agents, Ticketline and Bath Box Office. From time to time, other agents also might have allocations for events.
What are booking fees?
All of the ticket vendors that sell tickets for events at The Forum charge booking/ticket fees; these vary by ticket vendor, but across the board, fees contribute to the staffing, retail, distribution and technology costs incurred by ticketing companies. The face value of a ticket is the price before fees are added.
What is the venue levy?
In keeping with other heritage buildings, The Forum introduced a £1 venue levy per ticket. This money will help us preserve this fabulous art deco building for generations to come. You can follow our progress as we make necessary repairs to our space on our social media.
What does GA/Standing mean?
The Forum is generally an allocated seating venue; however, on occasion, shows will be sold as general admission (or GA), sometimes referred to as 'standing'.
In our venue, the theatre-style seats are not removed, but if an event is sold as general admission, there will be a standing pit directly in front of the stage, with graded seating behind. If your ticket says GA or standing, it means that you can move, sit, stand or dance freely anywhere in the Stalls.
What is your age policy?
The general age policy for the venue is 14+, and under-16s should be accompanied by a 16+ ticket holder. This applies to all shows unless otherwise stated on individual event pages.
For some shows, children under 12 months go free as babes in arms.
Babes in arms are classed as: babies you can comfortably hold for the duration of a show in your arms.
If the event is suitable for a baby, a babe in arms does not require a seat. If your child is not a babe in your arms, they will require a seat and therefore a ticket, unless otherwise stated on an individual event basis.
Why can't I book access tickets online?
We want everyone to be able to enjoy shows at The Forum, regardless of their access needs. We've found that the best way to help you find the tickets that you need is over the phone, as everyone's access needs are different.
There are, unfortunately, parts of our heritage-listed building that are inaccessible to some people, so please give one of our friendly ticket vendors a ring so we can make sure the tickets you're booking will fit your needs.
Do you sell gift vouchers?
You can purchase gift vouchers through Bath Box Office, which can be used to purchase tickets to any event at The Forum and much more.
Are ticket-resale sites safe?
With few exceptions, ticket resale sites are absolutely not safe, and we strongly encourage you not to purchase tickets from them.
We know seeing your favourite show is sold-out is upsetting, but purchasing tickets via resale sites and unofficial ticket vendors cannot guarantee you entry to an event, as the tickets may be double-sold or illegitimate. Always double-check that the site you're purchasing tickets through is an official ticket seller. If you have any questions, please do call us on 01225 443 114.
If you can't make it to an event that you've purchased tickets to, please contact your ticket provider before listing them on a resale site. If you've booked with Ticketline, you can list your tickets safely and securely on their trusted platform, Fanticks.
Visiting the Venue
Can you take food into The Bath Forum?
We kindly ask that guests refrain from bringing food or beverages into the venue except for medical reasons. However, you may bring one sealed plastic water bottle of up to 500ml.
Is there food and drink available at The Bath Forum?
Our bars offer a range of drinks and snacks, including soft drinks, alcohol and confectionary items.
Please support our bars, which is a vital way to help us bring you great entertainment.
Do you have a cloakroom?
We have a cloakroom at the entrance of the venue, and you can check in coats for a small fee. Note that large coats, large/golfing umbrellas and other items are not permitted in the auditorium and must be checked in at the cloakroom.
Does The Forum carry out bag checks?
The venue may check bags to ensure the safety of everyone.
Where can I park?
The SouthGate multi-storey car park (24hrs) is situated across from The Forum. Other local car parks are available.
Please visit the SouthGate website for further information.
What's the closest hotel?
Being centrally located in Bath city centre gives our patrons plenty of options for local hotels. You'll find plenty of hotels within walking distance of The Forum in every price range, from the local Travelodges to the Royal Hotel and many more.
Can I bring my young child to a show in The Forum?
The general age policy for the venue is 14+, and under-16s should be accompanied by a 16+ ticket holder. This applies to all shows unless otherwise stated on individual event pages.
Is there a lift in the venue?
We do have a lift in reception for wheelchair users to get to the Lower Foyer and Stalls. There is a second lift with access to the Upper Foyer and Ballroom bars.
The Circle/Balcony is only accessible by a staircase and is therefore not suitable for wheelchair users or those with some mobility issues due to the building's 1930s heritage.
Events
What's on at Bath Forum?
From Jools Holland to Katie Melua, our favourite comics to our beloved Strictly stars, The Forum hosts a wide range of productions year on year. We have a whole host of sensational shows in store over the coming months. Please see our What's on page for the full list of events.
What time does an event finish?
We are not always provided with timings for events in advance.
If we have been supplied with the end times from the tour, we will display them on the event page and post them on our social platforms: follow us on Instagram and Facebook to keep an eye on our stories.
Please note that all timings are approximate and are subject to change.
If you are worried about catching the last train/bus home, please double-check transport timetables in advance and on the day of the show as the transport networks around Bath are constantly changing their schedules.
I’ve lost my tickets, will I still be able to get in?
Make sure to check your spam/junk folder if you can't find your e-tickets.
If not, please contact your point of purchase. If you booked via the Bath Forum website, you’ll likely have purchased tickets with Ticketline.
We will have a list of confirmed bookings on the night of the show. Please come to the Bath Box Office from 1 hour before the show and we can sort your tickets from there.
What happens if my show is cancelled?
Sometimes the show simply cannot go on due to performer illness or other unavoidable circumstances. If a show needs to be cancelled or rescheduled, this will be reflected on our website as soon as we know; ticketholders will receive emails regarding their refunds - so please check your spam/junk folders!
In the event of a cancelled event, ticketholders are entitled to a refund of the face value of the tickets purchased.
What happens if my show is postponed/rescheduled?
If a promoter decides to postpone a show, all ticket holders will be contacted by their point of purchase with details about the new date. We will also update our website with the new details, so make sure to check the event page before attending an event.
If an event is rescheduled, tickets will automatically be transferred to the new date, but if you can't or don't want to come to the date, you are entitled to a refund of the face value of the tickets, instructions for which will be in an email from your ticket provider.
I have lost something at a show, can you find it?
If you have lost an item during a show, you can either come into Bath Box Office during opening hours (10am – 5pm, Mon - Fri) or call us on 01225 443 114 and we can check the lost property for you.
Due to the volume of items lost and reunited with owners at The Forum every day, we're unable to post your lost items to you. We're able to store lost items for up to 2 months to allow ample time for collection.
I can't make it to the event, can you refund my tickets?
The Forum does not hold your ticket reservation as we do not sell tickets directly; the ticket providers that we work with are unable to refund your tickets as all sales are final.
About the Venue
I called/stopped by and no one answered, when are you open?
The Forum office is open 10am-5pm Monday-Friday; these are the only times that we can guarantee our phones and our social media accounts are managed. If you have an inquiry out of hours, please feel free to leave us a voicemail or send us a message and we'll get back to you as soon as we can.
How old is The Bath Forum?
The Forum opened its doors to the public as a cinema in 1934 and celebrated its 90th anniversary in May 2024.
What is the capacity of The Bath Forum?
The Bath Forum offers a 1,642 capacity across the stalls and circle, 864 of those being in the stalls.
Who owns The Forum in Bath?
The building was purchased by Bath Christian Trust in 1988 as the home of Life Church Bath (formerly Bath City Church).